“Hey, awak berdua datang nak belajar ke nak ngorat?” (Hey, both of you come to learn or to find love?). Oh my. This is no good sign. I still look long steadily from the next cubicle of the scene. “eh, mana ada pakcik, kitorang datang nak belajarlah“ (uh, actually we come to learn) “ belajar apa bendanya dari tadi lagi duk borak kat depan aku ni. Berbual macam takde kerja “ (learn what? Just converse in front of me like nothing to do?)
Oh no, how come this can happened? I just see the scene of nurse students being scolded by patient. It’s really hurt to see unethical and unprofessional acts in my field. It just the ‘common sense’ that must be repair. “The way of think and act”
The scene forsooth me to reflect on myself as a muslim nurse. As a muslim that must embodied the characteristics of “taqwa” and as a nurse that symbolize the professional healthcare worker. After the ‘boy’ and the ‘girl’ students scattered away from that cubicle, I went to the pakcik. Pakcik, dah makan? (Uncle, have you eaten?). I just throw a simple smile and a few questions to regain confidence from my clients. Luckily he accepts my serve and takes as nothing happened before. But the incident makes me thinks and tries to recall what I have learned before.
One of the main values that nursing board is going too achieved is professionalism. Here, I try to take about 7 of the nursing roles to remind me and all my fellow friends that we have a lot of works and responsibilities to be done. We never face our clients for nothing.
- Traditional & most essential role.
- Function as nurturer.
- Provides direct care.
- Demonstrate clinical proficiency.
- Promotes comfort of client.
- Provides information.
- Serves as counselor.
- Encourages compliance with prescribed therapy.
- Promote healthy lifestyle.
- Interprets information.
- Protects the client.
- Provides explanations in client’s language.
- Supports client’s decision.
- Serves as a leader.
- Makes decisions.
- Coordinates activities of others.
- Allocate resources.
- Takes initiative.
- Advanced practice clinician.
- Conduct research.
- Teaches in school of nursing.
- Contributes to professional literature.
- Develops theory.
6. Case manager
- Tracks client’s progress through the health care system.
- Coordinates care to ensure continuity.
7. Team member
- Collaborates with others.
- Possesses highly skilled communication method.
8. Role-model to nurses, doctors, health-care team and public
- Speak softly and slowly to client as all (clients and workers are under stress)
- Guide the novice by professional mannerism
- Win professional respect by deeds and soft words.
- Do not humiliate clients and colleagues.
- If colleagues have mistakes, correct them singly at the right time and right momment.
Too many things must be done. No more time to waste. All of these roles must be done professionally. But the question here, why still a lot of men of or women (no matter they are nurses, doctors, teachers, lawyers, etc.) just be professional from one side of the coins? They just act professionally in front of their client, not in front of themselves. Why I merge this question? Because, the reality is that a lot of healthcare worker is a smoker, even doctors! (I know a lot of them).
So, are they not professional yet? Indeed, they are professional in the eye of clients, but not in the EYE of GOD. That’s the difference between the worker who work for rank, fame and money and the worker who work for GOD’s blessing. The key quality is ‘TAQWA’, not the U29 or U38 or U41 or U44 or whatsoever level degree you are looking for.
9.29pm / 10 May 2009